Product Manager – Workforce Management

Product Manager – Workforce Management.

Product Manager – Workforce Management






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We are working with a Fintech Company that utilize AI and machine learning technologies to monitor capital markets and they provide support to investors, regulators, policymakers and stakeholders. As a company, they oversee more than 624,000 brokers across the country and analyze billions of markets every day. They are looking for a Product Manager to work remotely, who can manage and oversee User Insight, Product Definition, Product Portfolio, Product Planning and Prioritization and Product Development.


· Develops deep understanding of the business and product areas within the product group, as well as the relevant data that can be used to inform key decisions

· Defines multiple products and/or complex products and identifies gaps and user needs by creating vision, strategy, and requirements documents for product(s)

· Performs experiments and organizes primary research to uncover additional user value

Product Portfolio Management

· Develops, manages, and owns the product roadmap for multiple products and/or complex products

· Demonstrates expertise across multiple products which facilitates discovery and drives enterprise capabilities

· Builds partnerships with relevant stakeholder teams

· Builds and leverages solid working relationships with business and product stakeholders, UI/UX, architecture, and technology teams to facilitate product and user success

Product Planning & Prioritization

· Leads the product planning process across multiple products and/or complex products by overseeing the development of requirements documents (user stories, acceptance criteria, use cases) for products or product releases

· Maintains a prioritized backlog based on defined user value, aligning with product strategy and resource capacity; uses data and analytics to prioritize the product backlog appropriately

· Works closely with UI/UX to set the direction for the design of the user experience for their products

· Determines and monitors release goals, prioritization, implementation, and iteration plans for their products according to user value

· Resolve escalated issues

Product Development

· Facilitates the development process by reviewing demos with the technology team and validating acceptance criteria for multiple products and/or complex products

· Provides UX/UI approval for the assigned products

· Tracks the development work and drives resolution of escalated issues and bugs for their products

· Identifies issues that will keep their products from delivering on time or at the right level of quality, assesses alternatives to resolve, builds a plan for resolution, and directly resolves or communicates to leadership


· Identifies, reviews, and resolves issues and blockers in partnership with team members that may delay the launch or impede the success of product(s)

· Develops product documentation and training materials for users in support of product launches

· Tracks and reports on product launch metrics, utilizing feedback to drive associated actions and product iteration

· Gather feedback to appropriate teams from feature release


· Works with internal and external teams and users to identify, classify, and resolve product and product group-level user issues

· Identifies new and innovative methods and metrics for tracking product success, works with the technology team to improve reports and monitoring

· Works with stakeholder teams to actively monitor metrics

· Tracks performance trends and gathers user feedback to determine product group-level gaps, development opportunities, and if necessary, product end-of-life plans

· Attends business reviews, providing critical input and expert insights to inform the business cases, business strategy, and development of new products

Continuous Improvement

· Works with cross-functional leaders and experts to establish best practices and identify opportunities to improve the product development and delivery process

· Follow, understand, and apply relevant industry trends, research, and best practices in technology and product management

Darwin Recruitment is acting as an Employment Business in relation to this vacancy.

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James Thomson


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