What will you be doing?
- Operate and maintain three regional redundant datacenters in US, EMEA and APAC
- Ensuring continues improvements in all aspects of life-cycle management
- Investigating and resolving 2nd and 3rd level incidents; activities in the area of incident, problem, change and configuration management
- Establishment of reporting and dashboards for real time and historical analyses
- Support users in 54 countries around the globe and the clock (>1.500 end users)
- Support the Lead Service Architects in defining new solutions design
- Provide project support for expansion of our Contact center (capacity and expansion requirements for new countries)
- Maintain and establish vendor relationships with service providers and IT integrators
- Annual execution and reporting of disaster recovery concepts
What do we expect from you?
- Certifications with CCNP Routing and Switching or equivalent
- Experience with setting up IT Service operations
- Practical experience with Network Security and Services such as Checkpoint, Citrix Netscaler, Juniper, QoS and Voice over IP
- Experience with Datacenter Network Technologies such as Cisco Nexus and VMware NSX
- Experienced with Border Gateway Protocol, Cisco Overlay Transport Protocol and VXLAN network protocols
- Analytical and able to handle complex environment and systems
- Has a pro-active attitude, recognizes problems and tackles them
- Ability to present information in writing and presentations
Is it the perfect match? If so, apply via the easy apply button. I am looking forward to meet you!
Keywords: Checkpoint Security, Netscaler, Juniper Networks Products, Quality of Service (QoS), Cisco Nexus, VMware NSX, Border Gateway Protocol (BGP), Virtual Extensible LAN (VXLAN), Voice over IP (VoIP)
Darwin Recruitment is acting as an Employment Business in relation to this vacancy.João Reis
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